FAQ

FAQ

1

1.Whether you are a factory or a trading company?

Yes, We are professional Women lingerie manufacture, The factory locates in Chengdu

2

2.Can I check or visit your factory?

Yes, welcome to visit our factory or by our live streaming every week,or by video call.

3

3.MOQ?

Low MOQ pls feel free to contact us about the products and details or price cata .

4

4.Can you send me your product catalogue?

Yes, please feel free to contact us and we can send you the newest arrivals and hot selling.

5

5.What size range you can provide?

Our welcome to consult for customized plus size lingeries.

6

6.What is the delivery time?

For in-stock ones it will be 1-3 workdays, and as to the custom ones, it will be 5-7days after all the details be confirmed.

7

7.How long it takes shipping to my shipping address?

5-7 workdays by air express, DHL, FedEx, UPS, TNT...

8

8.What payment we can choose?

Visa, Master card, T/T, PAYPAL, APPLE_PAY, GOOGLE_PAY, GC_REAL_TIME_BANK_TRANSFER West Union.......

9

9.Do you provide return and exchange service:

Yes,if any quality problems after you receiving the goods, We’ll ship the replacement;
if the parcels lost or damaged due to human causes on shipping.